Shipping Information

At GL-Event Audio Visual Power, we are committed to delivering your order securely and on time, wherever you are in the world.

• Processing Time: Orders are processed within 2 to 5 business days.

• Free Shipping: Enjoy free worldwide shipping on your first order over certain

• Express Delivery: Need it fast? We offer Next Day Delivery via air freight on select items. Additional fees apply. Contact us for availability.

• Tracking & Security: All shipments include tracking numbers and full insurance coverage.

• Trusted Carriers: We ship through reputable logistics providers such as DHL, FedEx, UPS, and specialized freight partners.

Return Policy

Your satisfaction is important to us. That’s why we offer a clear and hassle-free return process for qualifying purchases.

• Return Period: Returns are accepted within 14 days of delivery.

• Product Condition: Items must be unused and returned in their original packaging.

• Return Instructions: Contact our support team to request a Return Authorization and receive return shipping instructions.

• Refunds & Exchanges: Approved returns will be processed within 5–7 business days after inspection.

• No Hidden Fees: We do not charge restocking fees on accepted returns.

Please note: Custom-made items, special orders, and products damaged through misuse are not eligible for return.